Let Rosie book appointments for you directly into your Google Calendar—no double bookings, no back-and-forth, and no missed leads. When a caller wants to schedule, Rosie will find an available time, confirm it with the caller, and create the event automatically in your calendar.
*Available on the Scale Plan or higher
How It Works
When a caller asks to book an appointment, Rosie will:
Check your availability (based on your Rosie business hours + Google Calendar free/busy data)
Offer 2–3 appointment time options
Collect required information from the caller
Create the event directly in your Google Calendar
Google will send its standard calendar confirmation email to attendees—Rosie does not send a separate confirmation text.
What Information Rosie Collects
When scheduling an appointment, Rosie will ask the caller for:
First & last name (required)
Email address (required)
Custom questions (if configured in your Rosie admin)
This information will be included in the calendar event.
Connecting Google Calendar
Log into Rosie Admin
Navigate to Integrations → Google Calendar
Click Connect Calendar
Complete the Google OAuth authorization
Toggle on Schedule Directly in the Appointments settings to enable
What permissions Google requires
You’ll be asked to grant access for:
Viewing free/busy availability
Creating calendar events
Rosie only checks availability and creates events—Rosie cannot delete, reschedule, or view full calendar content.
Re-syncing Your Calendar
If you change important settings in your Google Calendar—like timezone or default calendar—just click Resync Google Calendar inside Rosie Admin so we can pull your updated configuration.
Using Appointment Links vs Direct Scheduling
You can choose to use appointment links or direct scheduling—but not both at the same time.
Pro-tip: Make sure you check your Text-a-link Departments as well. Delete any that offer to send a link to book an appointment.
FAQs
Can I choose a different calendar for Rosie to schedule into?
Not yet. V1 always schedules to your default calendar. Calendar selection will be added in a future update.
Can I add more guests to the event automatically?
In V1, only the caller and calendar owner are added. Additional invitees will be added in future versions.
Can Rosie reschedule or cancel appointments?
Not yet, but it’s planned for a future release.
Does Rosie look up previous appointment history?
Not yet, but let us know if you want this!
Rosie is offering to text a link to book an appointment instead of offering to book it directly with the customer during the call.
Check your text-a-link scenarios and FAQs. Ensure none of them reference sending a link to book an appointment.
Can I connect one of my Google Booking Pages so Rosie can use those settings?
Unfortunately no. Google does not provide access for third-parties to access setting configurations within Booking Pages.
Best Practices
Keep your Rosie business hours updated—they define what times Rosie will offer.
Use clear naming for the appointment title (e.g., Consultation, New Client Session).
Make sure your Google Calendar timezone is correct and resync if changed.
Coming Soon
Future releases will include:
Calendar selection
Additional invitees
Appointment rescheduling / cancellation
Ability to schedule different types of appointments with different configurations
Integration with more scheduling platforms
Want something else? Let us know!
Need Help?
Contact us anytime at [email protected] or chat with us in Rosie Admin.