Getting Started with Rosie
Get answers to your questions about configuring or launching Rosie for your business
5 articles
- Get Rosie to answer your calls | Set-up call forwardingRosie won’t start working until your calls are forwarded. Here’s how to set that up.
- Business Information | Setting Up Your AgentA complete guide to configuring your Business Information tab and FAQs — including training sources, business details, name pronunciation, services, hours, service areas, agent knowledge, and frequently asked questions.
- How to use the FAQ feature for best resultsHaving trouble getting Rosie to answer your FAQs the way you intended? Learn how to optimally format them and what type of information works best so that the Rosie AI…
- Training Files | What to include, what not to include, and how to format for the best resultsTraining files are an easy way to give Rosie more knowledge about your business so she can answer customer questions with confidence.
- Why can I only get a US phone number for my account?