A customer calls, Rosie answers, and you get the details by text or email — but JobNimbus has no idea the call happened. If JobNimbus is where you run your contacts and jobs, that's a gap you end up filling in by hand, or not at all.

Connect JobNimbus to Rosie and every call logs itself. Rosie recognizes callers who are already in your contacts, creates a contact for first-time callers, and adds each call to the right record. Texts and website chats get logged too.

Setup takes a couple of minutes and it's included on every Rosie plan.

That's it. There's nothing else to configure in JobNimbus and nothing new to teach Rosie.

Calls — every call Rosie answers becomes a note on the contact in JobNimbus, with a summary of the conversation and a link to the full details in your Rosie dashboard.

Texts and website chats — each conversation gets logged as a note too, written once the conversation wraps up so the single note covers the whole exchange.

New callers — first-time callers become new JobNimbus contacts automatically, with their name and phone number filled in. They're created in your first contact workflow, at its first status. If a caller doesn't share their name, you still get the contact — it comes through as "Unknown Caller" with their phone number, and Rosie fills in the real name if they give it on a later call.

Existing contacts — Rosie matches by phone number across the mobile, home, and work fields, so there are no duplicates. If a contact is missing a name, Rosie fills it in; she never overwrites information you already have.

You can disconnect anytime from the Integrations page — open JobNimbus and select Disconnect. Rosie stops logging immediately. Everything she's already added to JobNimbus stays right where it is.

Which JobNimbus plan do I need?
Any of them. All current JobNimbus plans include API access, which is what the connection runs on.

Which workflow do new contacts land in?
Your first contact workflow, at its first status. If Rosie can't read your workflow settings for any reason, she falls back to a Customer contact at Lead status.

My API key was rejected. What happened?
Usually the key got cut off when it was copied. Generate a fresh one in JobNimbus and paste the whole thing.

What happens if the caller is already in my JobNimbus?
Rosie finds them by phone number and adds the call to their existing record — no duplicate contacts.

Can Rosie book jobs or appointments in JobNimbus?
No — this integration logs calls, texts, chats, and contacts. Appointment booking works through your connected calendar, same as always.

Can I connect more than one CRM?
One CRM per Rosie account. If you switch CRMs, disconnect the old one first.

Does this cost extra?
No. CRM integrations are included on every Rosie plan.

If you have questions or run into any trouble connecting JobNimbus, reach out at support@heyrosie.com or through the support chat in your Rosie admin — we're happy to help.