Handling Calls
What Rosie does while she's on the phone — transfers, texts, message scenarios, spam.
6 articles
- Message Scenarios | Have Rosie collect the right info from every callerHow to set up Message Scenarios so Rosie gathers the right information from each type of caller.
- Call Transfers | Cold, Warm, and WaterfallHow to set up call transfers, and what actually happens on the line with each of the three types — cold, warm, and waterfall.
- Waterfall Warm TransfersHow to set up Waterfall Transfers so Rosie works through a list of numbers until someone picks up to accept a transfer.
- Using Rosie to text a link to callersWant Rosie to send helpful links to callers during their conversation with Rosie? We will walk you through the steps and best practices!
- How to block spam calls to your Rosie numberSpam calls and scammers using up your Rosie minutes? Not anymore! Learn about Rosie's spam settings in this article
- How to set up email and text notificationsHave Rosie notify you every time a call comes in to your account