Frequently Asked Questions
Can I get help setting-up Rosie?
Of course! Our team is around to answer any questions you may have as you get started with Rosie. Just chat us from within the Admin.
Do you have a free trial period?
Yes! We offer a 7-day free trial period (with 50 free minutes). If you exceed 50 minutes, your account will convert to a paid plan at $49/month.
What happens if I go over 250 minutes?
Rosie will keep working for you like normal at a rate of 20 cents per minute and our team will reach out to talk about custom pricing.
Can I keep my phone number?
Yes! Before you launch Rosie, we'll walk you through the call forwarding set-up within your existing phone system.
How long does it take to set-up?
It's quick! We scan your website to train Rosie immediately. Then you just need to add FAQs and upload other information you want Rosie to know.
How can I provide Rosie feedback?
You can always edit and add FAQs for Rosie in the Admin. You can also upload just about anything to train Rosie.
Can I start using Rosie for after hours and overflow calls only?
Absolutely. You can enable Rosie for after hours and/or overflow only when you set-up conditional call forwarding.
Does Rosie stay updated on my business information, like hours?
You can change your business hours within the Admin. You can also upload anything about your business to the Admin and we train Rosie instantly.