The Rosie Blog

call center workers transferring customer calls
call center workers transferring customer calls

What Is a Warm Transfer? Warm Transfer vs Cold Transfer Explained

What Is a Warm Transfer? Warm Transfer vs Cold Transfer Explained

What Is a Warm Transfer? Warm Transfer vs Cold Transfer Explained

Jun 9, 2025

happy engaged customer speaking on phone
happy engaged customer speaking on phone

How AI For Customer Engagement Is Revolutionizing Business

How AI For Customer Engagement Is Revolutionizing Business

How AI For Customer Engagement Is Revolutionizing Business

Jun 9, 2025

what is ivr
what is ivr

What Is IVR? Interactive Voice Response Systems Explained

What Is IVR? Interactive Voice Response Systems Explained

What Is IVR? Interactive Voice Response Systems Explained

May 20, 2025

what is call handling?
what is call handling?

What is Call Handling?

What is Call Handling?

What is Call Handling?

May 20, 2025

Answering Service vs Call Center: Which Is Right For You?

Answering Service vs Call Center: Which Is Right For You?

Answering Service vs Call Center: Which Is Right For You?

Apr 28, 2025

What Is an Answering Service?

What Is an Answering Service?

What Is an Answering Service?

Mar 30, 2025

AI robot shaking hands with a human
AI robot shaking hands with a human

How AI Can Help Small Businesses

How AI Can Help Small Businesses

How AI Can Help Small Businesses

Mar 12, 2025

Rosie on the Koerner Office Podcast

Rosie on the Koerner Office Podcast

Rosie on the Koerner Office Podcast

Feb 21, 2025

How an AI Answering Service Can Transform Your Home Services Business

How an AI Answering Service Can Transform Your Home Services Business

How an AI Answering Service Can Transform Your Home Services Business

Nov 25, 2024

10 Benefits of Using an AI Phone Answering System

10 Benefits of Using an AI Phone Answering System

10 Benefits of Using an AI Phone Answering System

Oct 22, 2024

Rosie always answers.

First 25 minutes completely free. No credit card required.

Rosie always answers.

First 25 minutes completely free. No credit card required.