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Restaurants

24/7 Answering Service For Restarants

When you’re juggling dine-in guests, takeaway orders, and a packed waitlist, picking up the phone isn’t always an option. But every missed call could be a lost table or online order.

That’s where Rosie steps in, your AI-powered answering service made for restaurants. She books reservations, takes orders, and answers FAQs — no hold music, no missed opportunities.

Plans & Pricing

Why Traditional Answering Services Don’t Work for Modern Restaurants

Restaurants move fast — between seating guests, managing takeaway orders, and keeping up with the dinner rush, there’s no time to babysit the phone. But most traditional answering services aren’t built for hospitality. They miss bookings, fumble menu questions, and slow things down when your team’s trying to keep service running smoothly. Many restaurants still use one of these:

Voicemail

Hungry customers aren’t waiting for a callback. 80% hang up when they hit voicemail and move on to the next restaurant that picks up.

Traditional Answering Services

Generic operators stumble over menu questions, mishear reservation details, and leave callers frustrated, turning potential diners into lost business.

24/7 Call Centers

Live answering services charge more for after-hours coverage, but they still can’t check table availability, note dietary needs, or answer simple questions like “Do you offer vegan options?”

Meet Rosie – the smarter alternative!

AI-powered, always on, and trained on your restaurant’s menu and services. Rosie doesn’t just take messages — she books tables, handles takeaway orders, and answers common questions like “Do you deliver?” or “What’s tonight’s special?” No more missed calls, just happier diners, busier tables, and increased orders — around the clock.

What Is an AI Answering Service?

Imagine having a host who never clocks out, takes every reservation, and answers guest questions instantly — that’s Rosie!

Instead of sending callers to voicemail or third-party services, Rosie listens, understands, and responds just like someone who’s worked your phones for years.

The best part? She handles everything on her own — keeping your tables full, your team focused, and your guests coming back for more.

Instead of just taking calls, Rosie:

Knows your menu and services

From gluten-free options to large group bookings, Rosie provides accurate answers about your offerings, hours, and wait times.

Handles high-priority calls

A customer calling about a last minute reservation and someone asking for tonight’s specials aren’t the same. Rosie knows what needs urgent attention and gets it to you right away.

Never misses a call

During the lunch rush or dinner service, Rosie picks up every call, so you don’t lose out on bookings, takeaway orders, or new regulars.

Operates 24/7 with no extra cost

From holiday bookings to Sunday night order questions, Rosie makes sure your lines stay open, without the cost of after-hours coverage.

With Rosie, your restaurant is always open for bookings — even when you’re mid-service or closed for the day.

Why Every Busy Restaurant Needs a 24-Hour AI-Powered Answering Service

Dinner service might end at 10, but the phone keeps ringing. Late-night reservation requests, weekend catering inquiries, or table changes can come in anytime — and diners expect a quick response. Forget outdated voicemails and overpriced call centers. Rosie answers 24/7 with natural, restaurant-specific replies — so you never miss a booking, a loyal customer, or a catering enquiry.

Missed Calls = Lost Revenue

Every unanswered call could be a missed reservation or a regular who decides to order elsewhere. When no one picks up, those seats go empty.

Faster Responses = More Bookings

Fast replies fill tables. From “Do you have a table for six tonight?” to “Are you still taking delivery orders?”Rosie gets it booked while the guest is still hungry.

Outperform Your Competitors

While other restaurants miss calls or send callers to voicemail, Rosie delivers quick, specific responses, keeping your tables full and your kitchen busy.

Start risk-free: 7-day trial with all features

Plans & Pricing

Rosie vs. Traditional Answering Services

Feature

Answering Service

Rosie

Availability

Limited or expensive for 24/7 service

24/7 with no extra costs

Cost

$2.00 per minute often adds up to $500 + per month

Monthly plans at a fraction of the cost. Under $0.20 per minute.

Response Time

Call center delays

Instant AI powered responses

SPAM Filtering

No filtering

Block robocalls automatically

Customization

Limited Scripts

Full tailored to your business

Why Top Restaurants Choose Rosie Over Traditional Answering Services

Amazing AI that sounds human

Rosie uses the most advanced AI voice technology on the market to handle calls like a seasoned host.She understands restaurant-specific questions like “Do you have space for a party of 10?” or “What’s on your vegan menu tonight?” and responds naturally, giving your callers a warm, human-like experience.

Get instant notifications

Need to know when someone calls about a last-minute booking or a cancelled reservation? Rosie sends you an instant email or text so your team can take action without missing a beat.

Custom message taking

Set Rosie to ask about party size, dietary restrictions, or pickup time for takeaway orders with ease. She’s fully customizable to your restaurant’s needs and collects the information that matters most before handing it off to your team.

Call recordings and transcripts

Every call is automatically recorded and transcribed. From pre-order details to special seating requests, everything is logged and sent straight to your inbox — making guest follow-ups simple and accurate.

Experience the Rosie Difference

Forget outdated voicemail and clunky AI that frustrates your customers. Rosie is a next-generation AI answering service that’s smart, seamless, and truly human-like.

Unlike traditional systems, Rosie doesn’t just take messages—she engages, responds, and adapts to your business needs in real time. Give your callers a smooth, professional experience that keeps them coming back.

Traditional Voicemail

The future of answering services is here - are you ready?

Start risk-free: 7-day trial with all features

How It Works in 4 Simple Steps

STEP 1

Train Rosie on your business

Use your Google Business profile, website address, or basic business details, such as your company name, industry, and services, to quickly set up Rosie - your AI answering service.

STEP 2

Confirm Rosie has things right

Rosie will be trained on your business details for accurate, professional interactions. Customize her responses, set questions for message-taking, and define how calls are handled to ensure the right experience for every customer.

STEP 3

Forward your calls to Rosie

There’s no need to change your existing business number. Simply forward your calls to Rosie and keep using the number your customers know, while Rosie takes care of answering, messaging, and providing a professional experience.

STEP 4

Rosie answers & takes messages

When a call comes in, Rosie will answer the call, answer questions, and take a message according to your needs. You'll then be notified by email and/or text, and every call recording and transcript is saved in your calls inbox.

What Our Customers Are Saying...

"My colleagues in the industry call our number and talk to Rosie and they can’t believe how good it is. I’ve already recommended two friends to Rosie."

Classic City Transportation

Owner

"My colleagues in the industry call our number and talk to Rosie and they can’t believe how good it is. I’ve already recommended two friends to Rosie."

Classic City Transportation

Owner

"My colleagues in the industry call our number and talk to Rosie and they can’t believe how good it is. I’ve already recommended two friends to Rosie."

Classic City Transportation

Owner

"Just have to say.. WOW. I have been really impressed! Rosie has been able to give out information perfectly and filter out leads that in the past would have cost me time and appointments. This is amazing! I love how she learned from my website - some of her answers are blowing me away! She even gave directions! WOW! Just wow."

Chameleon Event Space

Owner

Chameleon Event Space

Owner

Chameleon Event Space

Owner

Join the growing list of companies who count on Rosie to handle their calls

We’re proud to work with businesses of all sizes, from startups to industry leaders, who trust our AI-powered answering service to improve communication and deliver excellent customer service.

Frequently Asked Questions

Can Rosie take reservations over the phone?

Can I get help setting-up Rosie?

Yes. Rosie can take bookings 24/7, confirm availability, and even ask about party size, preferred time, or any special requests.

Of course! Our team is around to answer any questions you may have as you get started with Rosie. Just chat us from within the Admin.

Will Rosie understand our menu and specials?

Do you have a free trial period?

She absolutely will. She’s trained on your specific menu, including daily specials, pricing, dietary options, and more — so callers get the right info fast.

Yes, all plans include a 7 day free trial.

What happens if multiple customers call at once?

Can I keep my phone number?

No problem! Rosie can handle any number of calls at the same time without any delays or dropped inquiries. Whether you’re on the phone with another customer, in the middle of service, or just can’t get to the phone, Rosie makes sure every customer gets a response right away.

Yes! There's no need to change your existing business number. We'll walk you through the call forwarding set-up within your existing phone system.

Can Rosie answer questions about hours, parking, or dress code?

How long does it take to set-up?

Absolutely! Rosie can easily answer common guest questions like opening hours, parking instructions, accessibility, and other details.

It's quick! We scan your website to train Rosie immediately. Then you just confirm your data is accurate, add any FAQs and message requirements and you're good to go.

What happens if Rosie doesn’t know the answer to a customer’s question?

If Rosie comes across a question she can't answer, she'll let the customer know and offer to have someone from your team follow up. She can also direct them to your website or a contact form so every customer gets the info they need - even if it's not something Rosie can handle right away.

Can Rosie give customers pricing estimates or service availability?

Rosie can give pricing estimates in the Growth Plan and can provide general pricing information based on the info you provide in the FAQs feature on all other plans. She can also inform customers about service availability and send booking links, ensuring they get the details they need fast - helping you secure more jobs with less hassle.

Can you help us get set up?

Absolutely! We offer a free consultation once you sign up, and our Support team is around to answer your questions any time.

How do we connect to our phone system?

It’s easy. We’ll create a phone number for you when you sign up. Then you simply forward calls to your new Rosie number when appropriate.

Does Rosie work with Google Voice?

Yes, you can use Google Voice with Rosie. We will walk you through linking your new Rosie number to Google Voice when you’re ready to launch.

How much does Rosie cost?

Plans start at $49/mo. See more info at our pricing page.

Businesses in Every Industry Rely on Rosie Every Day

From solo entrepreneurs and independent contractors to growing startups and larger companies, professionals across a wide range of industries trust our AI answering service to handle calls with professionalism and efficiency.

No matter the size of your business, Rosie makes sure you never miss an opportunity.