For years, the lead capture process for small businesses has looked the same.
A potential customer visits your website. They want to reach you. Some prefer to call. Some prefer to text.
In that moment, you have a choice: do you offer them a chatbot that disappears when they close the browser? Do you ask them to fill out a contact form? Or do you lose them entirely?
Since we launched Rosie, we've been delighted to hear that our customers capture thousands of leads through phone calls. Rosie answers the phone, qualifies the lead, manages the customer conversation, and logs it in your inbox.
But here's what we realized: not every lead wants to call. Some prefer to text.
That's why we're thrilled to announce Rosie Website Texting – a simple widget on your website that lets visitors text you directly.
When they enter their name and phone number, Rosie texts them back within seconds. She answers their questions about your hours, services, pricing – whatever they need to know.
The conversation appears in your Rosie inbox with all the context you need. You get notified instantly – just like you do for calls – so you never miss a lead. All without the friction of a chatbot or contact form.
You capture the lead on their personal device and get their phone number. You own the relationship.
How Rosie Website Texting Works
Website Texting is a powerful addition to Rosie but it's easy to setup.
You add a simple Website Texting widget to your website (we give you the code).
When a visitor wants to reach you, they click the "Text us" widget and enter their name and phone number.
That's it. No friction. No forms. No chatbot.
Rosie texts them back within seconds. She answers their questions, qualifies the lead, and gathers the information you need. The conversation happens on their phone – on their terms, in their preferred channel.
You get notified instantly that a new lead has come in.
The conversation appears in your inbox with all the context you need. You own the relationship.
Imagine you're running a plumbing company. It's Saturday evening, and a homeowner visits your website with a leaky faucet. They could call, but they'd rather text. They see your Website Texting widget and enter their name and number. Within seconds, Rosie texts them back. She asks about the issue, captures their location, and finds out when they'd like service. You get notified instantly. The conversation sits in your inbox with all the details already captured. Monday morning, you follow up with a quote or schedule the visit. You own their phone number.
Or a real estate agent on Sunday evening—a buyer finds a listing they like, texts through the widget instead of filling out a form, and Rosie qualifies them while capturing everything you need to follow up. You own the relationship from the first message.
Own the relationship with your leads
This isn't just a new feature. It's a fundamental shift in how you capture leads.
It's about meeting your customers where they are. Some prefer to call. Some prefer to text. By offering both, you're not choosing between channels – you're capturing every lead, regardless of their preference.
It's about owning the relationship. A chatbot conversation is temporary.
A Website Texting lead is permanent.
You have their phone number. You can reach them anytime. You can follow up, send updates, or reach out with new opportunities.
That's a real lead.
It's about removing friction.
No forms. No chatbots. No back-and-forth emails.
Just a simple text and an immediate response from Rosie.
The lead is captured, qualified, and logged in your inbox.
For small businesses, where every lead matters, this is everything. It means capturing leads you would have lost. It means more opportunities. It means more revenue.
Pricing & Getting Started
Website Texting is available as a $50/month add-on to any Rosie plan. The add-on includes 25 conversations per month. After that, it's $1 per additional conversation.
During your 7-day free trial, you can use Website Texting unlimited, just like all other Rosie features.
To get started:
1.Go to Website Texting in Rosie (You can sign up for a free trial here if you don't already have an account)
2.Subscribe to the Website Texting add-on
3.Customize the widget (optional) – adjust colors, text, and placement to match your brand
4.Copy the code and paste it on your website before the closing </body> tag
It's that simple. No setup fees. No complicated integrations.
Just a widget that captures leads the way your customers want to reach you.
The Future of Lead Capture
Rosie Website Texting adds a whole new dimension to managing your business phone.
You're no longer limited to one channel. You're not relying on chatbots that disappear. You're not losing leads because they prefer to text.
You're capturing every lead. You're owning the relationship. You're growing your business.
