Frequently Asked Questions
What kind of construction-related questions can Rosie answer?
Can I get help setting-up Rosie?
Rosie is equipped to handle a wide range of construction-related inquiries. She can answer questions about project timelines, permit requirements, types of materials used, and more. Whether it’s an urgent question about project progress or a general inquiry, Rosie ensures your customers receive accurate, helpful responses every time.
Of course! Our team is around to answer any questions you may have as you get started with Rosie. Just chat us from within the Admin.
Can Rosie help screen and qualify leads for my construction services?
Do you have a free trial period?
Yes! Rosie is excellent at qualifying leads by asking targeted questions about the scope of the project, budget constraints, timelines, and specific needs. She also screens out spam calls and low-priority inquiries, ensuring that you only spend time on projects that are a good fit for your business.
Yes, all plans include a 7 day free trial.
How does Rosie manage multiple calls at once?
Can I keep my phone number?
Rosie can answer multiple calls simultaneously, ensuring that your customers don’t have to wait in a queue. Whether you’re on a job site, in a meeting, or on another call, Rosie is available to answer inquiries, take messages, or schedule calls, which means you don’t lose potential business during busy periods or when you’re engaged elsewhere.
Yes! There's no need to change your existing business number. We'll walk you through the call forwarding set-up within your existing phone system.
Can Rosie handle emergency calls or requests?
How long does it take to set-up?
Of course! Rosie is designed to handle urgent matters. She can assess the severity of the situation by asking the right questions and ensuring you get the necessary information before forwarding the call to you or a team member. Whether it’s an after-hours emergency or a last-minute request, Rosie keeps your business responsive and ready to act.
It's quick! We scan your website to train Rosie immediately. Then you just confirm your data is accurate, add any FAQs and message requirements and you're good to go.
What happens if Rosie doesn’t know the answer to a customer’s question?
If Rosie comes across a question she can't answer, she'll let the customer know and offer to have someone from your team follow up. She can also direct them to your website or a contact form so every customer gets the info they need - even if it's not something Rosie can handle right away.
Can Rosie give customers pricing estimates or service availability?
Rosie can give pricing estimates in the Growth Plan and can provide general pricing information based on the info you provide in the FAQs feature on all other plans. She can also inform customers about service availability and send booking links, ensuring they get the details they need fast - helping you secure more jobs with less hassle.
Can you help us get set up?
Absolutely! We offer a free consultation once you sign up, and our Support team is around to answer your questions any time.
How do we connect to our phone system?
It’s easy. We’ll create a phone number for you when you sign up. Then you simply forward calls to your new Rosie number when appropriate.
Does Rosie work with Google Voice?
Yes, you can use Google Voice with Rosie. We will walk you through linking your new Rosie number to Google Voice when you’re ready to launch.
How much does Rosie cost?
