24/7 HVAC Phone Answering Service

HVAC problems don’t keep business hours - neither should your support. Whether it's a malfunctioning furnace or a cooling system breakdown, you need to be there when your customers call. But you can’t always answer when you’re working hard to keep homes and businesses comfortable.

That's where Rosie steps in - AI-powered technology that works for your HVAC business around the clock. Rosie answers every call, addresses emergencies, and collects important information, ensuring you never miss an opportunity. Rosie manages your calls, so you can focus on providing an exceptional service.

Why Traditional Answering Services Don’t Work for Today’s HVAC Professionals

For years, HVAC companies have relied on outdated solutions like voicemail, overpriced call centers, and after-hours answering services that just don’t work in today’s fast-paced environment. These methods are slow, expensive, and rarely equipped to handle the specific needs of your HVAC business. Most HVAC professionals use one of these:

For years, HVAC companies have relied on outdated solutions like voicemail, overpriced call centers, and after-hours answering services that just don’t work in today’s fast-paced environment. These methods are slow, expensive, and rarely equipped to handle the specific needs of your HVAC business. Most HVAC professionals use one of these:

Voicemail

Voicemail

80% of your customers facing heating or cooling problems don’t have time to leave a message. Without immediate responses, you lose valuable leads.

80% of your customers facing heating or cooling problems don’t have time to leave a message. Without immediate responses, you lose valuable leads.

Traditional Answering Services

Traditional Answering Services

Operators often don’t understand HVAC systems or services, leading to miscommunications, frustrated customers, and wasted time.

Operators often don’t understand HVAC systems or services, leading to miscommunications, frustrated customers, and wasted time.

24/7 Call Centers

24/7 Call Centers

Live answering services are expensive, especially at night, on holidays, and weekends, and often lack the expertise to address your HVAC services effectively.

Live answering services are expensive, especially at night, on holidays, and weekends, and often lack the expertise to address your HVAC services effectively.

Meet Rosie – the smarter alternative!

Meet Rosie – the smarter alternative!

AI-powered, always available, and trained for your HVAC business. Rosie is here to help you capture leads, schedule appointments, and deliver exceptional customer experiences, all while freeing you up to focus on the work that matters most. No more missed chances - just more business with less hassle.

AI-powered, always available, and trained for your HVAC business. Rosie is here to help you capture leads, schedule appointments, and deliver exceptional customer experiences, all while freeing you up to focus on the work that matters most. No more missed chances - just more business with less hassle.

What Is an AI Answering Service?

What Is an AI Answering Service?

Imagine having a receptionist who works 24/7, never takes a break and knows your HVAC business inside and out. That's Rosie!

Instead of forwarding calls to a generic voicemail or untrained call centers, Rosie listens, understands, and responds just like a human receptionist.

Instead of just taking calls, Rosie:

Knows your services

Knows your services

From air conditioning to furnace repair, Rosie provides correct and relevant information specific to your services, ensuring callers get the answers they need without delay.

From air conditioning to furnace repair, Rosie provides correct and relevant information specific to your services, ensuring callers get the answers they need without delay.

Sorts urgent vs. non-urgent calls

Sorts urgent vs. non-urgent calls

Rosie instantly sends you notifications, so you can quickly determine if a call is important or not, ensuring you only focus on what matters.

Rosie instantly sends you notifications, so you can quickly determine if a call is important or not, ensuring you only focus on what matters.

Never misses a call

Never misses a call

Whether you're servicing a furnace, installing a new AC unit, or handling an emergency repair, Rosie ensures no call goes unanswered.

Whether you're servicing a furnace, installing a new AC unit, or handling an emergency repair, Rosie ensures no call goes unanswered.

Operates 24/7 without extra cost

Operates 24/7 without extra cost

Rosie’s round-the-clock service means your HVAC business is always ready to respond, even when you're busy or during off-hours.

Rosie’s round-the-clock service means your HVAC business is always ready to respond, even when you're busy or during off-hours.

With Rosie, your HVAC business stays open even when you're busy or off the clock.

With Rosie, your HVAC business stays open even when you're busy or off the clock.

Why Every HVAC Professional Needs A 24-Hour AI Powered Answering Service

When a customer’s heater fails in the middle of a snowstorm or their AC breaks down on the hottest day of the year, they need immediate help. Traditional answering services charge premium rates for late-night or weekend calls - Rosie provides a continuous 24-hour answering service at a fraction of the cost.

When a customer’s heater fails in the middle of a snowstorm or their AC breaks down on the hottest day of the year, they need immediate help. Traditional answering services charge premium rates for late-night or weekend calls - Rosie provides a continuous 24-hour answering service at a fraction of the cost.

When a customer’s heater fails in the middle of a snowstorm or their AC breaks down on the hottest day of the year, they need immediate help. Traditional answering services charge premium rates for late-night or weekend calls - Rosie provides a continuous 24-hour answering service at a fraction of the cost.

Missed Calls = Lost Revenue

HVAC emergencies don’t wait, and neither do customers. Rosie answers first, so you always get the job.

Faster Responses = More Jobs

When a furnace breaks down in the middle of winter, no one waits around for a callback. Rosie gets customers booked before they call someone else.

Outperform Your Competitors

While others rely on old voicemail or pricey answering services, Rosie works for you 24/7, meaning you're winning leads around the clock.

First 25 minutes completely free. No credit card required.

First 25 minutes completely free. No credit card required.

First 25 minutes completely free. No credit card required.

Rosie vs. Traditional Answering Services

Rosie vs. Traditional Answering Services

Rosie vs. Traditional Answering Services

Rosie vs. Traditional Answering Services

Feature

Answering Service

Rosie

Availability

Availability

Limited or expensive for 24/7 service

24/7 with no extra costs

Cost

Cost

$2.00 per minute often adds up to $500 + per month

Monthly plans at a fraction of the cost. Under $0.20 per minute.

Response Time

Response Time

Call center delays

Instant AI powered responses

SPAM Filtering

SPAM Filtering

No filtering

Block robocalls automatically

Customization

Customization

Limited Scripts

Full tailored to your business

Why HVAC Businesses Choose Rosie Over Traditional Answering Services

Amazing AI that sounds human

Amazing AI that sounds human

Stay ahead of the competition with the most advanced AI voice tech on the market. Rosie understands common HVAC concerns like "My air conditioner won’t turn on" or "The thermostat isn’t working." She responds just like a real receptionist - without the extra cost.

Stay ahead of the competition with the most advanced AI voice tech on the market. Rosie understands common HVAC concerns like "My air conditioner won’t turn on" or "The thermostat isn’t working." She responds just like a real receptionist - without the extra cost.

Get instant notifications

Get instant notifications

Emergency call? Rosie keeps you in the loop, sending immediate notifications about high-priority calls, so you can take action quickly.

Emergency call? Rosie keeps you in the loop, sending immediate notifications about high-priority calls, so you can take action quickly.

Custom message taking

Custom message taking

Need to know about poor airflow or strange noises from their HVAC system? No problem - Rosie is fully customizable to collect the exact details you need to diagnose the problem quickly.

Need to know about poor airflow or strange noises from their HVAC system? No problem - Rosie is fully customizable to collect the exact details you need to diagnose the problem quickly.

Call recordings and transcripts

Call recordings and transcripts

Every call is automatically recorded, transcribed, and saved in your inbox, making it easy to review important details whenever you need.

Every call is automatically recorded, transcribed, and saved in your inbox, making it easy to review important details whenever you need.

Experience the Rosie Difference

Forget outdated voicemail and clunky AI that frustrates your customers. Rosie is a next-generation AI answering service that’s smart, seamless, and truly human-like.

Unlike traditional systems, Rosie doesn’t just take messages—she engages, responds, and adapts to your business needs in real time. Give your callers a smooth, professional experience that keeps them coming back.

Traditional Voicemail

The future of answering services is here - are you ready?

First 25 minutes completely free. No credit card required.

First 25 minutes completely free. No credit card required.

First 25 minutes completely free. No credit card required.

How It Works in 4 Simple Steps

How It Works in 4 Simple Steps

STEP 1

STEP 1

STEP 1

Train Rosie on your business

Train Rosie on your business

Use your Google Business profile, website address, or basic business details, such as your company name, industry, and services, to quickly set up Rosie - your AI answering service.

Use your Google Business profile, website address, or basic business details, such as your company name, industry, and services, to quickly set up Rosie - your AI answering service.

STEP 2

STEP 2

STEP 2

Confirm Rosie has things right

Confirm Rosie has things right

Rosie will be trained on your business details for accurate, professional interactions. Customize her responses, set questions for message-taking, and define how calls are handled to ensure the right experience for every customer.

Rosie will be trained on your business details for accurate, professional interactions. Customize her responses, set questions for message-taking, and define how calls are handled to ensure the right experience for every customer.

STEP 3

STEP 3

STEP 3

Forward your calls to Rosie

Forward your calls to Rosie

There’s no need to change your existing business number. Simply forward your calls to Rosie and keep using the number your customers know, while Rosie takes care of answering, messaging, and providing a professional experience.

There’s no need to change your existing business number. Simply forward your calls to Rosie and keep using the number your customers know, while Rosie takes care of answering, messaging, and providing a professional experience.

STEP 4

STEP 4

STEP 4

Rosie answers & takes messages

Rosie answers & takes messages

When a call comes in, Rosie will answer the call, answer questions, and take a message according to your needs. You'll then be notified by email and/or text, and every call recording and transcript is saved in your calls inbox.

When a call comes in, Rosie will answer the call, answer questions, and take a message according to your needs. You'll then be notified by email and/or text, and every call recording and transcript is saved in your calls inbox.

What Our Customers Are Saying...

"My colleagues in the industry call our number and talk to Rosie and they can’t believe how good it is. I’ve already recommended two friends to Rosie."

Classic City Transportation

Owner

"My colleagues in the industry call our number and talk to Rosie and they can’t believe how good it is. I’ve already recommended two friends to Rosie."

Classic City Transportation

Owner

"My colleagues in the industry call our number and talk to Rosie and they can’t believe how good it is. I’ve already recommended two friends to Rosie."

Classic City Transportation

Owner

"My colleagues in the industry call our number and talk to Rosie and they can’t believe how good it is. I’ve already recommended two friends to Rosie."

Classic City Transportation

Owner

"Just have to say.. WOW. I have been really impressed! Rosie has been able to give out information perfectly and filter out leads that in the past would have cost me time and appointments. This is amazing! I love how she learned from my website - some of her answers are blowing me away! She even gave directions! WOW! Just wow."

Chameleon Event Space

Owner

"Just have to say.. WOW. I have been really impressed! Rosie has been able to give out information perfectly and filter out leads that in the past would have cost me time and appointments. This is amazing! I love how she learned from my website - some of her answers are blowing me away! She even gave directions! WOW! Just wow."

Chameleon Event Space

Owner

"Just have to say.. WOW. I have been really impressed! Rosie has been able to give out information perfectly and filter out leads that in the past would have cost me time and appointments. This is amazing! I love how she learned from my website - some of her answers are blowing me away! She even gave directions! WOW! Just wow."

Chameleon Event Space

Owner

"Just have to say.. WOW. I have been really impressed! Rosie has been able to give out information perfectly and filter out leads that in the past would have cost me time and appointments. This is amazing! I love how she learned from my website - some of her answers are blowing me away! She even gave directions! WOW! Just wow."

Chameleon Event Space

Owner

Join the growing list of companies who count on Rosie to handle their calls

We’re proud to work with businesses of all sizes, from startups to industry leaders, who trust our AI-powered answering service to improve communication and deliver excellent customer service.

Frequently Asked Questions

Can Rosie manage after-hours HVAC emergencies?

Can Rosie manage after-hours HVAC emergencies?

Can Rosie manage after-hours HVAC emergencies?

Can Rosie manage after-hours HVAC emergencies?

Can Rosie answer specific questions about HVAC services?

Can Rosie answer specific questions about HVAC services?

Can Rosie answer specific questions about HVAC services?

Can Rosie answer specific questions about HVAC services?

Can Rosie give customers pricing estimates or service availability?

Can Rosie give customers pricing estimates or service availability?

Can Rosie give customers pricing estimates or service availability?

Can Rosie give customers pricing estimates or service availability?

Is it hard to get Rosie set up for my HVAC business?

Is it hard to get Rosie set up for my HVAC business?

Is it hard to get Rosie set up for my HVAC business?

Is it hard to get Rosie set up for my HVAC business?

Can you help us get set up?

Can you help us get set up?

Can you help us get set up?

Can you help us get set up?

Can Rosie give customers pricing estimates or service availability?

Can Rosie give customers pricing estimates or service availability?

Can Rosie give customers pricing estimates or service availability?

Can Rosie give customers pricing estimates or service availability?

What happens if Rosie doesn’t know the answer to a customer’s question?

What happens if Rosie doesn’t know the answer to a customer’s question?

What happens if Rosie doesn’t know the answer to a customer’s question?

What happens if Rosie doesn’t know the answer to a customer’s question?

How do we connect to our phone system?

How do we connect to our phone system?

How do we connect to our phone system?

How do we connect to our phone system?

Does Rosie work with Google Voice?

Does Rosie work with Google Voice?

Does Rosie work with Google Voice?

Does Rosie work with Google Voice?

How much does Rosie cost?

How much does Rosie cost?

How much does Rosie cost?

How much does Rosie cost?

Businesses in Every Industry Rely on Rosie Every Day

From solo entrepreneurs and independent contractors to growing startups and larger companies, professionals across a wide range of industries trust our AI answering service to handle calls with professionalism and efficiency.

No matter the size of your business, Rosie makes sure you never miss an opportunity.

View All Industries

Start Booking More HVAC Jobs Today!

First 25 minutes completely free. No credit card required.