Frequently Asked Questions
Can Rosie answer specific questions about my listings?
Can I get help setting-up Rosie?
Yes! Rosie can provide details about your listings, including price, square footage, number of bedrooms, and more. Rosie learns from your website, MLS listings, Google Business profiles, and any additional details you provide. If you have any other special details you'd like Rosie to highlight - such as recent renovations, school district, or financing options - she can be trained to include that information in her responses.
Of course! Our team is around to answer any questions you may have as you get started with Rosie. Just chat us from within the Admin.
Can Rosie schedule property showings?
Do you have a free trial period?
While Rosie can't schedule property showings directly, she can send links to callers so they can easily schedule appointments themselves. If you use a scheduling tool or an integrated CRM, Rosie will guide callers to book a time that works for them.
Yes, all plans include a 7 day free trial.
Can Rosie handle calls from both buyers and sellers?
Can I keep my phone number?
Yes! Rosie is designed to handle inquiries from both buyers looking for property information and sellers interested in listing their home. She can ask sellers key qualification questions - such as their motivation for selling, desired timeline, and whether they've had a home valuation - meaning you only spend time speaking with serious leads who are ready to take the next step.
Yes! There's no need to change your existing business number. We'll walk you through the call forwarding set-up within your existing phone system.
Does Rosie work for teams and brokerages, or just individual agents?
How long does it take to set-up?
Rosie is fully customizable, making her a great fit for both individual agents and larger real estate teams. If you run a brokerage, Rosie can forward calls to another agent if you're not available. She also provides consistent responses across your entire team, ensuring that every client gets the same level of expertise - no matter who they called.
It's quick! We scan your website to train Rosie immediately. Then you just confirm your data is accurate, add any FAQs and message requirements and you're good to go.
What happens if Rosie doesn’t know the answer to a customer’s question?
If Rosie comes across a question she can't answer, she'll let the customer know and offer to have someone from your team follow up. She can also direct them to your website or a contact form so every customer gets the info they need - even if it's not something Rosie can handle right away.
Can Rosie give customers pricing estimates or service availability?
Rosie can give pricing estimates in the Growth Plan and can provide general pricing information based on the info you provide in the FAQs feature on all other plans. She can also inform customers about service availability and send booking links, ensuring they get the details they need fast - helping you secure more jobs with less hassle.
Can you help us get set up?
Absolutely! We offer a free consultation once you sign up, and our Support team is around to answer your questions any time.
How do we connect to our phone system?
It’s easy. We’ll create a phone number for you when you sign up. Then you simply forward calls to your new Rosie number when appropriate.
Does Rosie work with Google Voice?
Yes, you can use Google Voice with Rosie. We will walk you through linking your new Rosie number to Google Voice when you’re ready to launch.
How much does Rosie cost?
