For years, the scheduling process for small businesses has looked the same:
You’re doing client work or serving a customer and the phone rings.
In that moment, you make a choice: do you serve the current customer and maybe lose out on new business?
Or do you pick up the phone and provide a worse experience to the customer in front of you?
Since we launched Rosie, we’ve been delighted to hear this is no longer the dilemma for our customers.
Instead, whenever a potential customer calls Rosie, she can send a link for that lead to book an appointment on your calendar.
Rosie has sent over 23,000 appointment links since we launched.
And we’re happy to be taking that to the next level with direct scheduling integrations with
Google Calendar
Calendly
Acuity
Appointlet
So now Rosie can schedule appointments directly on your calendar - no scheduling links necessary!
Four Ways to Integrate, One Powerful Result
For small businesses, where every lead matters, those missed opportunities add up quickly.
That's why we’re thrilled to announce that Rosie can now book appointments directly into your calendar while she's on the call with your customer.
Here's how it works:
When a customer calls and wants to schedule, Rosie checks your availability, offers a few available time slots, and books the appointment directly into your calendar. The customer gets a confirmation, and you get a new appointment on your books.
All without the customer ever leaving the conversation.
We're proud to be launching this feature with support for Google Calendar, Calendly, Acuity and Appointlet.
Whether you're already using one of these platforms or you're considering choosing a scheduling tool, Rosie works seamlessly with those four systems – no scheduling link necessary.
The beauty of this approach is that it doesn't matter which calendar tool you use.
You're capturing appointments directly, in real-time, during the call.
For a plumber, this might mean a customer calls on Monday afternoon asking for a service visit on Wednesday.
Rosie checks availability, offers a morning or afternoon slot, and books it.
The appointment is confirmed before the call even ends.
For a salon, it might mean a regular client calling to rebook their standing appointment.
Rosie finds the next available slot, confirms it, and books it.
No back-and-forth. No missed appointments.
Why This Matters
This isn't just a new feature. It's a fundamental shift in how you can manage your business.
It's about removing the barriers between a customer's intent to book and an actual booked appointment.
It's about capturing every lead, not just the ones who are willing to jump through hoops.
For small businesses, that's everything.
It means less time chasing down bookings and more time delivering great service. It means fewer missed opportunities and more revenue. It means you can actually focus on running your business instead of worrying about whether that call will turn into a customer.
Ready to put this to work? To get started:
Go to your Integrations settings in Rosie
Choose your calendar app and complete authorization
Toggle on "Schedule Directly" in your Appointments settings
This feature is available to Rosie customers on the Scale plan and higher. You can review pricing here.