IN BETA
Manage your Shopify customer service with Rosie.
Rosie already turns your missed calls into happy customers.
Now, with the Rosie Shopify integration, your AI agent connects directly to your store – looking up orders, answering product questions, and reading your policies in real time.
Rosie is already handling your calls. Now she knows your store too.
You trust Rosie to handle your phone calls with effective, 24/7 service. Now, you can connect Rosie directly to your Shopify store and give your AI agent the same information your best customer service rep would have.
When a customer calls asking about their order, Rosie looks it up instantly.
She verifies their email, pulls the order details, and reads the fulfillment status in real time. It texts the tracking link to their phone before the call ends.
When they ask about your return policy, Rosie already knows it.
When they want to know if you carry a specific product, Rosie searches your Shopify catalog.
The same intelligent Rosie brain, now with a direct line into your store.
Handle the calls that drain your team. Automatically.
Answer "Where's My Order?" Without Lifting a Finger
The most common customer service call in e-commerce, handled end to end. Rosie verifies the caller, looks up the order, reads the fulfillment and shipping status, and gives them a clear answer – all without involving your team.
Text the Tracking Link While They're Still on the Phone
Rosie doesn't just read out a tracking number. She texts the link directly to the caller's phone during the call – so they have it the moment they hang up.
Handle 80% of Calls. Transfer the Other 20%
Rosie resolves the repetitive queries automatically and routes the complex ones to your team – with a full call summary already waiting for them.
How it works
1
Step 1 — The customer calls
A customer calls your store number asking about their order, a return, or a product.
2
Step 2 — Rosie looks it up
Rosie answers instantly, pulls the relevant data from your Shopify store in real time, and gives the caller a clear, accurate answer.
3
Step 3 — The customer hangs up happy
The query is resolved. The tracking link is already on their phone. Your team never had to pick up.
Rosie Shopify App
All Your Store's Information.
Always On Call.
No scripts to update. No FAQs to maintain. Rosie reads your live Shopify data – order status, tracking information, product details, and store policies – so every caller gets an accurate answer, even at 2am on a Sunday.
Every call is logged in your Rosie dashboard with a full transcript and AI summary, right alongside your other calls and texts.
