Frequently Asked Questions
Can Rosie handle specific pest control-related inquiries?
Can I get help setting-up Rosie?
Yes, Rosie is trained to provide accurate and detailed information about your pest control services. Whether a caller has a question about treatment for termites, ways to prevent ants, or how to handle a wasp infestation, Rosie can respond with the right answers.
Of course! Our team is around to answer any questions you may have as you get started with Rosie. Just chat us from within the Admin.
Can Rosie be customized for my specific pest control business?
Do you have a free trial period?
Absolutely! Rosie is highly customizable and trained to fit the unique needs of your pest control business. You can adjust how she responds to certain types of inquiries, and she can be programmed with your services, treatments, and specific protocols, ensuring your customers get the exact information they need in a personalized manner.
Yes, all plans include a 7 day free trial.
Can Rosie handle multiple calls at once?
Can I keep my phone number?
Yes, Rosie can handle multiple calls simultaneously, ensuring that no customer is left waiting. While you're busy with a pest control job or speaking to a customer, Rosie continues to answer calls, take messages, and gather important information from other clients - keeping your business running smoothly even when you're occupied.
Yes! There's no need to change your existing business number. We'll walk you through the call forwarding set-up within your existing phone system.
Can Rosie schedule pest control appointments?
How long does it take to set-up?
Rosie can provide your customers with your available time slots and send booking links, allowing them to pick a time that works for them - so your calendar stays full, and you don’t have to worry about missed appointments or gaps in your schedule.
It's quick! We scan your website to train Rosie immediately. Then you just confirm your data is accurate, add any FAQs and message requirements and you're good to go.
What happens if Rosie doesn’t know the answer to a customer’s question?
If Rosie comes across a question she can't answer, she'll let the customer know and offer to have someone from your team follow up. She can also direct them to your website or a contact form so every customer gets the info they need - even if it's not something Rosie can handle right away.
Can Rosie give customers pricing estimates or service availability?
Rosie can give pricing estimates in the Growth Plan and can provide general pricing information based on the info you provide in the FAQs feature on all other plans. She can also inform customers about service availability and send booking links, ensuring they get the details they need fast - helping you secure more jobs with less hassle.
Can you help us get set up?
Absolutely! We offer a free consultation once you sign up, and our Support team is around to answer your questions any time.
How do we connect to our phone system?
It’s easy. We’ll create a phone number for you when you sign up. Then you simply forward calls to your new Rosie number when appropriate.
Does Rosie work with Google Voice?
Yes, you can use Google Voice with Rosie. We will walk you through linking your new Rosie number to Google Voice when you’re ready to launch.
How much does Rosie cost?
