Frequently Asked Questions
Does Rosie understand chiropractic terms and services?
Can I get help setting-up Rosie?
Absolutely. Rosie is trained specifically on your practice and can answer questions about common chiropractic treatments like spinal adjustments, sciatica relief, posture correction, and wellness care — so callers get clear, accurate answers.
Of course! Our team is around to answer any questions you may have as you get started with Rosie. Just chat us from within the Admin.
Can Rosie provide information like office hours or directions?
Do you have a free trial period?
Yes. Rosie can share your practice’s hours, location, parking details, and even send links to maps or your website — making it easy for patients to find you and plan their visit.
Yes, all plans include a 7 day free trial.
How does Rosie handle multiple calls at once?
Can I keep my phone number?
Rosie can handle any number of calls at the same time without any delays or dropped inquiries. Whether you’re on the phone with another patient, in the middle of a session, or just can’t get to the phone, Rosie makes sure every customer gets a response right away.
Yes! There's no need to change your existing business number. We'll walk you through the call forwarding set-up within your existing phone system.
Can Rosie collect patient details before an appointment?
How long does it take to set-up?
Absolutely. Rosie can capture patient details, explain what to expect on their first visit, and even send links to intake forms so they arrive prepared.
It's quick! We scan your website to train Rosie immediately. Then you just confirm your data is accurate, add any FAQs and message requirements and you're good to go.
What happens if Rosie doesn’t know the answer to a customer’s question?
If Rosie comes across a question she can't answer, she'll let the customer know and offer to have someone from your team follow up. She can also direct them to your website or a contact form so every customer gets the info they need - even if it's not something Rosie can handle right away.
Can Rosie give customers pricing estimates or service availability?
Rosie can give pricing estimates in the Growth Plan and can provide general pricing information based on the info you provide in the FAQs feature on all other plans. She can also inform customers about service availability and send booking links, ensuring they get the details they need fast - helping you secure more jobs with less hassle.
Can you help us get set up?
Absolutely! We offer a free consultation once you sign up, and our Support team is around to answer your questions any time.
How do we connect to our phone system?
It’s easy. We’ll create a phone number for you when you sign up. Then you simply forward calls to your new Rosie number when appropriate.
Does Rosie work with Google Voice?
Yes, you can use Google Voice with Rosie. We will walk you through linking your new Rosie number to Google Voice when you’re ready to launch.
How much does Rosie cost?
